That Guy Sketch
Design & technology partner · Nashville

We build websites and systems that help businesses grow.

You know that person you call when something needs figuring out? We're that guy. We find what's actually slowing you down, design a better way forward, and build the technology to make it happen.

Start a conversationSee the work

Fifteen minutes, no deck.

01The problem

First, we figure out what's slowing you down.

Businesses don't have neat problems. A website problem is often a messaging problem. A marketing problem is often a conversion problem. A customer experience problem usually starts inside an internal process nobody has looked at in three years.

A site from one vendor

Ads from another. Spreadsheets holding the middle together. Nobody owns the whole thing except you.

Three tools that don't talk

So somebody copies rows between them every Monday morning, and the leads that fall through nobody ever sees.

Specialists, each with a hammer

A designer sees a design problem. A developer sees a build problem. The actual problem sits in between them.

"I don't know if I need a designer, a developer, or something else entirely."

That's the right place to start. You don't have to know yet.

02The approach

Then we design a better way forward.

Five steps, in the same order every time. The first two are where most of the value is, and they're the two most agencies skip.

  1. 01

    Understand

    We learn how the business actually runs, not how the org chart says it does.

  2. 02

    Identify

    We name the real constraint, and say so plainly even when it isn’t the thing you asked about.

  3. 03

    Design

    We sketch the way forward — the interface, the workflow, or both — before anyone writes code.

  4. 04

    Build

    We ship it. Recommendations you have to hand to someone else aren’t worth much.

  5. 05

    Improve

    We watch what happens and change it. Launch is the middle of the job, not the end.

03What we do

And we have the skills to actually build it.

Four connected areas. Most engagements touch at least two of them, which is the whole point.

Creative

How it looks and works

Web design and development, UX/UI, branding, SEO/AEO and marketing creative — as projects or an ongoing engagement.
Consulting

What's actually going on

Business reviews, process deep dives and strategic assessments — an outside diagnosis with practical recommendations.
Automation & Technology

How the work runs

Workflow automation, integrations, AI workflows and internal tools — built as projects and kept running as a managed service.
Paid Advertising

Spend that shows its work

Google Ads strategy, campaign management, optimisation and reporting — run as an ongoing managed service.
See every service
04The work

Don't take our word for it. Look at the work.

Desert Grass and Greens homepage and service page, shown on a lawn background

Desert Grass and Greens

Brand identity, website and SEO for an artificial turf installer.

Awakened Holistic Health website redesign shown on laptop and phone screens

Awakened Holistic Health

Rebrand, website redesign and sign-up flow for a holistic wellness practice.

Step-by-step directory change request form, on the step for removing a business or doctor

Founder experience

Directory change requests

An email-driven request process rebuilt as a structured, trackable workflow.

05Ways to work together

Not sure whether that's a project or a partnership?

Four ways in, and each one stands on its own. We'll tell you which fits after fifteen minutes.

Ongoing

Creative engagement

Reserved monthly capacity for design, web, UX and marketing work — with a partner who brings observations and recommendations, not just a request queue. You still decide what we pursue.
Investigate first

Consulting

An outside look at a process, a customer journey or a technology setup, ending in prioritised recommendations. It doesn’t have to lead to us building anything.
Defined

Project

A specific outcome with a clear start and end — a website build, a rebrand, an automation system, a migration, an internal tool.
Ongoing responsibility

Managed service

We take ongoing responsibility for a specialised system — your paid advertising, or the automations running your operations — and keep it working and improving.
Figure out what you need
06Before you write in

Questions people ask first.

What is a design and technology partner?

A design and technology partner is one outside team that handles design, web build, marketing and internal systems together, instead of you hiring and coordinating four specialists. We look at the whole path a customer takes — and the work your team does behind it — then design and build the fix.

What does this cost?

There are no prices on this site, and that's deliberate. Every engagement is a different shape. We'll talk through scope in the first conversation and put a number in writing before anything starts.

Do I need a project, a consultation or an ongoing engagement?

You don't have to know. A project has a defined outcome and an end date. An ongoing creative engagement gives you reserved monthly capacity and a partner who looks ahead. Consulting is investigation with no obligation to build. A managed service means we run a system — your ads or your automations — for you. We'll point you at the right one after fifteen minutes.

Do you work outside Nashville?

Yes. We're based in Nashville, Tennessee and work with businesses across the US remotely. Local clients get in-person sessions when it's useful.

What if we already have a website we like?

Then we leave it alone. Plenty of engagements never touch the site — the problem turns out to be a process, a handoff, or a tool nobody wired up.

Let's figure out what your business needs next.

Fifteen minutes, no deck, no pitch. Tell us what's annoying you and we'll tell you what we'd do about it.

Start a conversationBook a 15-minute intro